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SUPPORT

How can we help?

Email care@staynzo.online for help with Staynzo. Tell us what happened and which screen you were using.

Open account and deletion

Account access

If you cannot sign in, use the Forgot your password link on the sign-in screen. If that does not resolve it, email us from the address associated with your account.

A property or booking question

Contact the property's host for availability, prices, reservations or changes to a booking. Staynzo does not take bookings or payments.

Report a problem or listing

Include the page address and explain what is incorrect, unsafe or not working. You can attach a screenshot, but remove guest details, access codes and other private information first.

Privacy and account requests

Signed-in hosts can request account deletion from Account and deletion in their workspace, without emailing support. For access or correction requests, email care@staynzo.online from your account address. Do not send passwords, payment details or identity documents.

Need help with Staynzo?

Email Staynzo support