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Every stay, taken care of.PRODUCT PREVIEW
TRExplore the demo

AI CONCIERGE & HOSPITALITY OPERATIONS

Your front desk,
awake at 3am.

Designed to answer your guests’ questions and bring your team in when it matters. Explore the guest and staff experience.

Interactive product concept. Sample data. No live bookings.

STAYNZO

Always a warm welcome.

THE GUEST EXPERIENCE
Sample guest conversation with a verified late-arrival answer. Try it below.
A SAMPLE GUEST JOURNEY00:45

Late arrival. A clear next step.

↗
GUEST SIDE. TEAM SIDE. ONE EXPERIENCE.Try the guest experience

THE GUEST EXPERIENCE

A guest asks. See what happens.

Ask Mia in your own words, or explore the guided examples. Try an arrival question, parking or something reception needs to check.

Mia AI

The Bloomsbury Rooms · Sample hotel

Mia · AI

Hi, I’m Mia, your AI concierge. What would make your stay a little easier?

Connecting…

AI-generated text and voice. Your questions and recordings are processed by OpenAI. Don’t share personal or payment details.

How did that feel? ↗

A private demo review. Saved only in this browser, not sent or published. Leave personal details out.

ON YOUR SIDE OF THE DESK

The question reaches the right person.

A guest asks about breakfast in a specific rate. The concierge doesn’t have that detail, so your team gets the question and its context. No guessing. No starting again.

  • The whole conversation, in one place
  • A clear reason for every handover
  • A human decision when the answer matters
Interactive inbox concept. Changes stay in this preview.
Your team’s inboxPREVIEW
B
The Bloomsbury RoomsLondon
JD
Jamie D.Via your website
09:41

Is breakfast included in this rate?

“I’m looking at a room for two, 12–15 March. Does that include breakfast?”

Why this reached you

Rate-specific information isn’t available. Check your booking system before replying.

Demo data. No message is sent to a guest.
Explore the operations dashboard
Staynzo / Operations hubCONCEPT PREVIEW

YOUR HOTEL, AT A GLANCE

A good day starts here.

Sample hotel
3Sample arrivals
1Needs a human reply
3Sample service requests
J
Jamie D.

12–15 March · 2 guests

Late arrival
A
Aylin K.

12–14 March · 2 guests

Details ready
A
Alex M.

13–16 March · 1 guest

Details needed

Fictional data. No reservations are made or messages sent.

Explore the automation examples

AUTOMATION, WITH YOUR TEAM IN CONTROL

The right next step.
Already thought through.

From the first arrival question to the final follow-up. Choose a moment, change the conditions and see what the hotel would do next.

WORKFLOW PREVIEW

Make a late arrival simple

  1. WHEN THIS HAPPENS

    A guest shares their arrival time

  2. CHECK THE RULE

    Use the approved arrival policy

  3. PREPARE THE ACTION

    Prepare the next step for reception

Responsible teamReception
Ready to test

See the decision before you switch it on.

This preview shows the planned action, who owns it and where automation should stop.

Interactive workflow concept. Nothing is sent, scheduled or saved. These automations are not connected to the live concierge.

BUILT AROUND YOUR PROPERTY

Your system, or a place to start.

We’re developing two ways to operate. Both are in development; this preview does not connect to a live hotel system.

ALREADY HAVE A SYSTEM?

Keep what works.

Planned connections would read availability and record confirmed reservations in your existing system. Compatibility needs to be confirmed before setup.

STARTING WITHOUT ONE?

One operations hub.

A planned home for reservations, messages and property tasks. The dashboard above lets you explore the experience with sample data.

What would setup involve?
  1. Approve your hotel’s information and handover rules.
  2. Confirm system compatibility and test the guest workflows.
  3. Review the results with your team before giving guests access.
Managing holiday rentals? Explore rental care ↗

A FEW GOOD QUESTIONS

Before you check in.

Does Staynzo replace our booking system?+

If you already have a booking or property management system, the planned concierge connects to it, reads availability and writes confirmed bookings back. If you do not, the planned Operations Hub provides the booking calendar and guest operations. These connections are in development and are not demonstrated in this preview.

What happens when the concierge doesn’t know?+

It passes the question to your team. In the existing prototype, guest-facing answers use approved hotel wording or deterministic arrival rules. It does not invent a policy, a price or a promise.

Can we try it in English and Turkish?+

Yes, the website and sample experience are available in both languages. This preview uses sample translations. Hotel-specific language support needs separate testing and approval.

Can it take bookings or answer the phone?+

That is the core product we are building: voice and chat on your website and phone line, live room and service availability, direct reservations and confirmed records. The AI chat supports typed questions, microphone recordings and optional spoken replies when connected. It cannot answer your hotel’s phone line or make reservations in this preview.

How much does it cost?+

Pilot pricing has not been set. We intend to validate a flat subscription with hotel operators. This preview asks for no payment and does not start a subscription.

See it from your guest’s side.

Try the guest demo